Diploma Stage – 2 in Travel and Tourism
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Level: Diploma
Duration : 6 MONTHS
Entry Requirement
Course Content
- Manage finances within a budget
- Lead and manage people
- Monitor work operations
- Manage diversity in the workplace
- Develop and manage quality customer service practices
- Prepare and monitor budgets
- Establish and conduct business relationships
- Lead tour groups
- Prepare and present tour commentaries or activities
- Implement and monitor environmentally sustainable work practices
- Coordinate marketing activities
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