Diploma Stage – 1 in Travel and Tourism
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Level: Diploma
Duration : 6 MONTHS
Entry Requirement
Course Content
- Source and use information on the tourism and travel industry
- Enhance customer service experiences
- Show social and cultural sensitivity
- Use hygienic practices for food safety
- Interpret financial information
- Coach others in job skills
- Implement and monitor work health and safety practices
- Access and interpret product information
- Provide advice on international destinations
- Provide advice on Australian destinations
- Prepare quotations
- Book supplier products and services
- Process travel-related documentation
- Use a computerised reservations or operation system
- Construct normal international airfares
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