Level: Certificate
Duration : 18 Hours
Rs 0.00/=
Entry Requirement
Basic IT literacy
Course Content
- The Service Lifecylce
- Essential Terminology
- Service Strategy
- Service Strategy Processes
- Service Design
- Design Coordination and Management
- Service Catalog Management and Supplier Management
- Capacity Management
- IT Service Continuity Management
- Service Transition
- Service Asset
- Change Management
- Release and Deployment
- Service Operation
- Service Desk
- Rs. 80,000
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